Privacy Policy

1. We shall protect and maintain any information we have on you strictly in accordance with the highest standards of information security and privacy.
2. We shall restrict information utilization and management to the minimum level required to provide you with the superior service that meets your demands and expectations, and keeps you abreast of service/product offerings as well as other windows of opportunity of interest to you.
3. We shall not disclose any customer-specific information to any third party unless we are required to do so by law.
4. We shall always monitor information confidentiality. If we are to engage an external agency for provision of support services, we shall bind them by our established information privacy standards, and shall further secure for ourselves the right to carry out inspections to verify levels of compliance.
5. We shall not use nor offer for use to others, either internally or externally, any personal medical information that is collected for a particular purpose, other than for the underwriting or management of an insurance policy, claim or a customer account, or as was originally disclosed to the customer when the information was initially obtained, or in such manner as the customer may specifically authorize us to use or offer to be used.
6. In order to ensure that you will not be exposed to any hoax or false e-mails, we shall not send you any e-mail messages except through our dedicated domain ( panda.com.sa )

We shall always strive to evaluate our performance against generally accepted performance criteria to ensure the strict compliance with our standards, especially where they relate to the maintenance and protection of customer information privacy. We shall endeavor to carry out our tasks in such manner so as to fulfill our pledge in all communities where we maintain a business operation.